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Guarantees & Warranties

Fitment Guaranteed

Our Wheels Will Fit “Like a Glove” Guaranteed

SMT Machining guarantees perfect fitment with the full wheelset purchased which includes rotors, pully/ sprocket and correct mounted tires. Using other aftermarket components on SMT wheels can cause fitment issues. If fitment issues shall arise, we here at SMT stand behind our product and our full team of knowledgeable sales associates and engineers will go above and beyond to make sure the problem is addressed and fixed as a priority.

 

CHROME POWDER-COAT LIMITED WARRANTY

Chrome warranty on SMT Machining LLC wheels and products is one year from the delivery date and a three-year warranty for powder coating. The warranty is non-transferable and limited only to the original buyer. A copy of the invoice must be sent in with the wheel or product for the warranty to be honored. Products must be returned for inspection and the customer is responsible for shipping costs associated with returning the defective products to SMT Machining, LLC for warranty inspection. We take pictures of our wheels and products for our protection prior to packing.

 

SHIPPING DISCLAIMER

**PLEASE NOTE CUSTOMERS MUST REPORT WITHIN 24 HOURS OF RECEIVING PRODUCT/WHEELS OF ANY DAMAGES OR IMPERFECTIONS THAT MAY HAVE OCCURRED DURING SHIPPING**

 

WARRANTY EXCLUSIONS

The deterioration of chrome plating is greatly dependent on consumer care and maintenance. Products should be maintained properly by cleaning with mild soap and water and waxing with carnauba wax. Small flaws and or marks are not considered a flawed product and are not subject to warranty. Defects due to road-related conditions such as salt, chemical sprays, and also improper cleaning are not covered by warranty.

The following are not covered by warranty:

Misuse, negligence, improper installation, collision or damage from wheel weights Damage to the chrome finish of wheel or accessory as a result of rock chips or similar road hazards Damage to chrome finish of wheel or accessory as a result of the use of polish, rubbing compound or acid-based cleaners Damage due to installment on a motorcycle other than the motorcycle in which it was designed for Damage due to repair or alterations by anyone other than SMT Machining LLC Defects not resulting from manufacturing or material Damage due to off-road areas.

 

BREAKDOWN OF WHEELS

Disassembly of any SMT wheel by an unauthorized dealer may result in warranty termination. The SMT wheel assembly process consists of specific torque values and also thread lockers to ensure the safety of the rider.

 

NON-WARRANTY ITEMS

Rotors, pulleys, sprockets, and bearings are considered wear items and are covered for the first 90 days from the delivery date. Replacement items can be purchased at a discounted rate.

 

PRODUCT MAINTENANCE

PRODUCTS SHOULD BE MAINTAINED PROPERLY ON A CONSISTENT BASIS:
Clean product with mild soap and water DO NOT use harsh chemicals Apply carnauba wax on product every 2 weeks.

 

Last modified: Dec. 29, 2021

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