Terms & Conditions
Guarantees & Warranties
Our Wheels Will Fit “Like a Glove” Guaranteed
At SMT Machining we know there is a huge problem with aftermarket wheel fitment. It is almost like motorcycle shops are afraid to order wheels for customers because they don’t want the headache of installing them on the bike because of fitment issues. All their profit goes down the drain in extra labor they can’t even pass along to the customer. Here at SMT Machining you won’t have to worry about that. When you purchase one of our wheels SMT Machining guarantees the perfect fitment of the hub configuration based on the manufacturer’s specifications of your year, make, and model of your stock bike. Basically, when you purchase one of our wheels you will use the stock spacers and you won’t have to cut the calipers to fit them on. We have digitized these wheels into CAD programs so they are exact. We are the only wheel manufacturer with a BOLD GUARANTEE like this because we are willing to keep an extensive hub inventory. This is not easy but We Don’t Care…..We want to be known as having THE BEST WHEEL FITMENT IN THE INDUSTRY! The only thing we ask is that you give us the correct information from the beginning so that we know exactly what fitment the bike needs. REMEMBER…..When you order a wheel from SMT Machining….Our wheels fit “LIKE A GLOVE” GUARANTEED!
CHROME POWDER-COAT LIMITED WARRANTY
Chrome warranty on SMT Machining LLC wheels and products is one year from the delivery date, and a three year warranty for powder coating. The warranty is non-transferable and limited only to the original buyer. A copy of the invoice must be sent in with the wheel or product for the warranty to be honored. Products must be returned for inspection and the customer is responsible for shipping costs associated with returning defective product to SMT Machining, LLC for warranty inspection. We take pictures of our wheels and products for our protection prior to packing. **PLEASE NOTE CUSTOMER MUST REPORT WITHIN 24 HOURS OF RECEIVING PRODUCT/WHEELS OF ANY DAMAGES OR IMPERFECTIONS THAT MAY HAVE OCCURRED DURING SHIPPING**
The deterioration of chrome plating is greatly dependent on consumer care and maintenance. Products should be maintained properly by cleaning with mild soap and water, and waxing with carnauba wax. Small flaws and or marks are not considered a flawed product and are not subject for warranty. Defects due to road related conditions such as salt sprays, chemicals and also improper cleaning are not covered by warranty.
The following are not covered by warranty:
Misuse, negligence, improper installation, collision or damage from wheel weights Damage to the chrome finish of wheel or accessory as a result of rock chips or similar road hazards Damage to chrome finish of wheel or accessory as a result of the use of polish, rubbing compound or acid based cleaners Damage due to installment on a motorcycle other than the motorcycle in which it was designed for Damage due to repair or alterations by anyone other than SMT Machining LLC Defects not resulting from manufacturing or material Damage due to off-road areas
Rotors, pulleys, sprockets and bearings are considered wear items and are covered for the first 90 days from delivery date. Replacement items can be purchased at a discounted rate.
PRODUCTS SHOULD BE MAINTAINED PROPERLY ON A CONSISTENT BASIS:
Clean product with mild soap and water DO NOT use harsh chemicals Apply carnauba wax on product every 2 weeks.
FOR SMT MACHINING SHOP
Pricing is an estimate only and requires a follow-up verification call from our product specialist. All orders will be recalculated when we call to verify and process your order. Please allow 48 hours to be reached by our product specialist. All wheels are custom-made to order, please allow 8-10 weeks to manufacture. An additional shipping charge will be applied when shipping to Hawaii or Alaska.